Important Update On COVID-19





Important Information on COVID-19

Updated 5.8.20

STAY WITH CONFIDENCE


Check-ins through June 15 

Flexible payment plans, refund, and reschedule options.
$200 down to reserve.
48 hours to cancel risk free.
Balance due 14 days before check-in.
Can reschedule risk free up to 48 hours before check-in.

We will continue to monitor health and government official recommendations and any travel bans that will restrict travel.

TIMELINE


On March 23, we suspended incoming reservations for the month of April due to the COVID-19 virus.
On April 11, we decided to suspend incoming reservations through May 15.
We will monitor information daily to determine best practices.



DURING THIS TIME

We will continue to be available for future reservations.
We will have homes that are available for 1-2 month stays for essential workers who need to be in our area.
We will continue to help support our team by supplementing their unemployment through our non-profit
“FLY FOUNDATION, INC”.

OUR TIMELINE

Initially, we were still accepting guests, but we were waiting 72 hours in between stays to give the virus time to die before we sent in the housekeepers.  This was for the safety of our housekeepers as well as future guests. 
 
On March 23, we made the choice to suspend incoming April reservations

While this was not a decision we made lightly, we chose to prioritize the health and safety of our housekeepers and guests as well as our owners.  Our goal as a company has always been to establish a high standard of excellence and to act as an example of that excellence in the short term vacation rental industry.  So along that same vein, we want to set a standard for others in the industry by highlighting the importance of social distancing as a country and encourage guests to not travel right now. We suspended incoming reservations until the end of April (and possibly) May. We will reevaluate reopening as time goes on. 
 
This was not an easy decision to shut down and lay off 16 hard working and dedicated employees, but for the best interest of everyone involved, we believe it is the right thing to do.  At Chattanooga Vacation Rentals, our employees don’t just work “for” us; we all work together as a team. For this reason, we have put measures in place to ensure that every employee continues to receive the total amount for the average income they earn from us each month. We have done this initially by filing unemployment for each team member.  Typically unemployment pays 60% of the average paycheck, so we have also started a non-profit organization to pay any gap between their average income and what unemployment will pay.  

FLY FOUNDATION, INC SUPPORTING OUR TEAM
 
We initially started this idea a couple of years ago to help pay for any of our employees who wanted to further their education and pursue other careers. The first employee to benefit from this is currently working on her pilot's license, as she wants to become an airline pilot. She just recently soloed! Thus, the name
Fly Foundation, Inc
 
We will now use this non-profit to pay the gap between our employees' unemployment and their regular pay.  


Able to help?

Donate via PayPal or Credit/Debit Card

Donations can be mailed

FLY FOUNDATION INC

Post Office Box 357
Lookout Mountain, GA 30750.  
We are currently pursuing the IRS Non-Profit status.
 

Interview with Thor from Vacation Rental Housekeeping Pro on Vimeo.

We understand that times are challenging for many local businesses.  The short term vacation rental industry, along with so many folks in hospitality, have also been hit very hard.  However, we are doing our best to flatten the curve while protecting the health and financial security of our team members.

OUR DEDICATION TO A CLEAN HOME

Our professionally trained Vacation Rental Housekeeping Professionals (VRHP) team already uses many of the products recommended by The American Chemistry Council's (ACC) Center for Biocide Chemistries (CBC). Their list of products has been pre-approved by the U.S. Environmental Protection Agency (EPA) for use against emerging enveloped viral pathogens.  These products have been used during the 2019 novel coronavirus (COVID-19) outbreak and includes, but is not limited to, many of the Clorox and Lysol brand products. The houses are very well cleaned, sanitized, disinfected and are guest ready when the housekeepers are done.

As an additional measure, we always return to the property prior to the next guest check in and re-sanitize, and disinfect all aspects of the property as well as insure all mechanicals, hvac, water, electric and of course the must have, internet and TV, are in working order. 




 We are still available for future reservations, and we are currently available for 1-2 month reservations for essential workers. 
Contact us by phone or text at 657-777-2899 or email: [email protected] 
or 
book directly on our website at: www.ChattanoogaVacationRentals.com

LONGER TERM AVAILABILITIES

We are able to offer 1-2 month stays in some of our homes.  We are NOT encouraging folks to travel.  This is a time to stay at home to help keep our communities safe.  Our intention is to help serve essential workers who are coming to the area to work.